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Support

PCB ShinTech remains committed to providing the best technical support with fully technical and customer service team to keep your projects on time and on budget. If you are seeking answers or assistance, don’t hesitate to contact our Customer Service team that offers the best concierge service in the industry. 

Office Hours and Holiday Calendar

Office hours (GMT+8):

● Monday - Friday: 8:30 a.m. - 5:30 p.m.

● Saturday: 8:30 a.m. - 11:30 a.m.

● On business days, support and sales people are available from 8:00 AM-8:00 PM, and Technical Support Engineers who are available 24 hours a day, except on Saturdays they are available until 2 PM.

● Our sales and support offices are closed on weekends and on all major Chinese holidays, but our manufacturing facility operates 24 hours a day.

● One-to-one sales representative will respond to you once your requests received.

Holiday Calender (GMT+8):

The following table shows Chinese Holidays scheduled in 2022. Although the staff in PCB ShinTech will be on duty except weekends and Spring Festival Holiday and National Day, our logistics partners may be off duty on all Holidays. To avoid any delay, please check and schedule your PCB orders ahead of the holiday seasons. Also we'll have you noticed at pcbshintech.com homepage 30 days in advance of those holidays.

Holiday Date Duration
New Year's Day 2022.1.1 - 2022.1.3 3 days
Spring Festival 2022.1.31 - 2022.2.6  7 days
Tomb-sweeping Day 2022.4.5 1 day
Labor Day 2022.4.30 - 2022.5.2 2.5 days
Dragon Boat Festival 2022.6.3 1 day
Mid-autumn Festival 2022.9.10 - 2022.9.12 3 days
National Day 2022.10.1 - 2022.10.7 7 days

Send your inquiry or quote request to us at sales@pcbshintech.com to get connected to one of our sales representatives who have the industry experience to help you get your idea to market.

If you have any questions or need additional information, feel free to call us at +86-13430714229 or Contact Us.

Lead time

Bare PCBs Fabrication

Our lead time for mass production of circuit boards production is usually 5-15 work days, and 3-7 work days for prototype or quickturn PCBs orders.

The specific lead time is depending on your product specifications, quantity and if it is the season of order surged and amassed, and others. Urgent order is available (24 hours can be expected for 2-layer PCB less than 10 pcs) and extra fee will be required. Usually, we can speed up PCB manufacturing and finish the job within 1-4 working days.

PCB Assembly

Our lead time for turkey PCB assembly orders is usually around 2-4 weeks, PCB manufacturing, component sourcing, and assembly will be finished within the lead time. For kitted PCBA service, 3-7 days can be expected if bare boards, components and other parts are ready.

Still, the specific lead time is depending on your product specifications, quantity and if it is a time of orders surged or orders amassed and others.

Urgent order is available (24 hours can be expected for small amount PCB Assembly if all parts are ready) and extra fee will be required. Usually, we can speed up PCB Assembly and finish the job within 1-4 working days

Notes

The day order is processed and confirmed to customer is counted as Day 0. Lead time is counted from the next working day following payment receipt and confirmation of the order. It does not include weekends, public holidays and shipping time. Thus, orders placed on Sundays and holidays will be processed on the next working day.

Scheduled Shipments also Available for High Volume Production 

Please to contact your sales representative or email us sales@pcbshintech.com for enquiry or quote.

For expedited PCB production quote, please send your PCB design file and requirements on quantity & lead time to sales@pcbshintech.com.

How To Take an Order In PCB ShinTech

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 Files preparation

For PCB manufacturing, we require Gerber files RS-274X with an aperture list, an Excellon drill file, and a drill tool list (may be included in Excellon drill file.

For PCB assembly, we require PCB Design File ( All Gerbers will be best,at least including copper layer(s), solder paste layers, and silkscreen layers), Pick and Place (Centroid), and BOM.

Get a quotation

Send your zipped PCB design file, and Pick and Place, BOM (if quote for PCBA), substrate, quantity, and lead time requirements to sales@pcbshintech.com, and we'll back to you soon.

Payment

Payment policy

1. 100% pay in advance for prototype, quick turn and mass production with cost less than $5000 (cost of parts procurement not included).

2. 70% deposit in advance, 30% paid before shipping for cost above $5000 (cost of parts procurement not included).

3. We offer credit accounts with 30-day payment terms to clients who have ordered on a frequent basis over a period of six months or more. Please reach sales@pcbshintech.com if you want to apply for a credit account. We'll evaluate your order history and get back to you very quickly.

Payment Methods

Currently we only accept PayPal and Western Union, Wireless transfer.

1)Paypal

● PayPal Account:

● Pay at PCBShinTech: shintech20210831@gmail.com

● Please remark the order number when releasing the payment.

2)Wireless Transfer1

● SHANGHAI PUDONG DEVELOPMENT BANK

● Beneficiary:Shenzhen Shin Tech Engineering Co., Ltd.

● Bank: SHANGHAI PUDONG DEVELOPMENT BANK Co., Ltd. SHENZHEN BRANCH XINAN SUBBRANCH

● Bank Address: L1-J047/J048, Uniwalk, No.99, Xinhu Road, Bao’an District,

● SHENZHEN, 518000, CHINA

● Account No 79150078814000001819

● Swift Code  SPDBCNSH030

3)Wireless Transfer2

● Beneficiary: HouXiaoge

● Beneficiary Bank: ZHEJIANG CHOUZHOU COMMERCIAL BANK CO.,LTD.

● Beneficiary Bank Address: NO.161 BA YI SOUTH STREET,JINHUA CITY,ZHEJIANG PROVINCE,CHINA

● Beneficiary’s Account Number:15701142110300055607

● SWIFT BIC/Code: CZCBCN2X

● Beneficiary’s Address and Telephone Number: Shenzhen ShinTech Engineering Co., Ltd., 2nd Floor BuildingA3#, Huafeng Century Technology Park, Hangcheng Avenue, Gushu, Xixiang, Baoan District, Shenzhen, Guangdong Province, China

● Zip code: 518101    +8613676076355

● Intermediary Bank: BANK OF AMERICA N.A.NEW YORK BRANCH

● SWIFT BIC/Code:BOFAUS3N

● Intermediary Bank Address:222 BROADWAY NEW YORK NY UNITED STATES OF AMERICA

4)WESTERN UNION :

Payee/beneficiary:

Bank Account Details

Western Union

First Name Xiao Ge
Last Name Hou
Street 2nd Floor BuildingA3#, Huafeng Century Technology Park, Hangcheng Avenue,Xixiang, Baoan District
City Shenzhen
Country China
Zip code 518000

Note: If you need the invoice, you can make the request when placing your order, or contact your sales representative for it. Sending us an email payment@pcbshintech.com works too.

Verify the production data

Not sure about your artwork or how our engineers will interpret it? Sometimes your data files may contain features that our automated PCB process cannot recognise. Or you may be worried that your first layout is not quite right. Whatever your concern, we can give you the reassurance you need. An approval step for the production-ready data for your board will be set-up just before it goes into physical manufacture. As soon as our engineers have completed their checks, we will send you an e-mail to advise you that the production files are ready and waiting for your approval to fabricate or assemble.

Production

Lead time for mass production of circuit boards production is usually 5-20 working days, and 3-15 working days for prototype PCBs.

Lead time for turkey PCB assembly orders is usually around 2-5 weeks, PCB manufacturing, component sourcing, and assembly will be finished within the lead time. For kitted PCBA service, 3-15 days can be expected if bare boards, components and other parts are ready.

The specific lead time is depending on your product specifications, quantity and if it is a time of peak purchasing, etc.. Of course express order is available and extra fee will be charged.

Shipping

All orders are shipped from Monday to Friday. As every order is unique, shipping costs will vary depending on the size, weight, the freight carrier, the way you choose to get the goods, payment method and destination of your boards. 

Normally, Express is the fast but also expensive one. Sea freight is a low-cost solution for big amounts.

As it’s impossible to know the shipping weight at quote stage, you'll get a rough estimation of shipping fee during the Order Confirmation step once the shipping address and the freight carrier are known.

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All orders are shipped from Monday to Friday. As every order is unique, shipping costs will vary depending on the size, weight, the freight carrier, the way you choose to get the goods, payment method and destination of your boards. 

Normally, Express is the fast but also expensive one. Sea freight is a low-cost solution for big amounts.

As it’s impossible to know the shipping weight at quote stage, you'll get a rough estimation of shipping fee during the Order Confirmation step once the shipping address and the freight carrier are known.

For Freight Prepaid, we charge shipping fee based on estimating your boards' total weight, freight size and the Express option you use. We’ll refund the overcharge once the exactly freight rates know.

For Freight Collect, the shipping fee will be collected by your prefferred carrier. We'll inform you the shipping price and send over payment link once production is completed.

PCBShinTech provides the below shipping options. Other shipping methods (for example, Sea shipment) are also available, you can contact your sales representative or email to sales@pcbshintech.com for details.

Carrier Estimated Delivery Time
DHL 3-5 business days
FedEx-IP 3-5 business days
FedEx-IE 7-10 business days
UPS  
TNT  

Terms & Conditions

1. Normally we don’t offer free shipping except few specials for marketing which were defined as “free shipping” on website.

2. The delivery time given is only an approximation based on statistical analysis. In any exceptional cases, it may be extended.

3. Most international shipments will include additional fees in the form of duties and taxes. The additional fees shall be borne by customers, which depends on the local customs law.

4. Legally we are not responsible for the delay, but we will also get touch with the carrier to obtain the newest info.

5. For severely delayed orders, we will remake your products and re-ship to you while the extra charges can be covered by compensation from the freight carrier or borne by customers.

6. Under this tough situation of Covid-19, delivery time may differ.

Services after sale

We are committed to your satisfaction and please contact your salesperson immediately if you have a problem of any kind. If you ever feel that you've received a product or service that was below your expectation, please feel free to email directly to customer@pcbshintech.com our customer service team will response to you soon. Also, we would like to hear any suggestions you may have for improvements.

Private Policy

At PCBShinTech we recognize that privacy is of utmost importance, so PCBShinTech commit to customers as the following:

PCBShinTech protects all PCB and PCB assembly data provided to us by customers from being stolen, compromised, or used in violation with this policy.

PCBShintech will not share, release, publish, disclose, rent, or sell any individual personally identifiable information to any third parties. In all cases, we require that all employees comply with our Privacy Policy and any other appropriate confidentiality and security measures.

PCBShinTech provides transparency for our users in regards to the PCB data we collect and what we do with the data provided; including what access third parties have to user data.

For what purpose PCBShinTech will duly inform users if their data is compromised and will lawfully surrender data to all legal authorities to the fullest extent; if and in case user data is compromised or violated on behalf of our failure to protect PCB and PCBA data.


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